top of page

Privacy Policy

1. Introduction

Welcome to The Ackley Trading Company. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from www.theackleytradingcompany.com

2. Information We Collect

We may collect the following personal information when you use our website or place an order:​

  • Name

  • Billing and shipping address

  • Email address

  • Payment information (processed securely via Wix Payments or third-party payment providers)

  • Cookies and usage data to improve your browsing experience and website performance

3. How We Use Your Information

We use your personal information to:

  • Process and fulfil your orders

  • Communicate with you about your order, delivery, or account

  • Improve our website, products, and services

  • Send marketing or promotional emails (only if you’ve opted in)

  • Comply with legal and regulatory requirements

4. Cookies

Our website uses cookies to enhance your experience, analyse site traffic, and remember your preferences. You can choose to disable cookies in your browser settings, but some website features may not function properly as a result.

5. Data Storage and Security

Our website is hosted on Wix.com, which provides us with an online platform to sell our products. Your data may be stored through Wix’s secure servers and databases. Wix implements strong security measures to protect your information from unauthorised access, disclosure, or alteration.

6. Payment Processing

We do not store your full payment details. Payments are processed securely through Wix Payments and other third-party providers who are PCI-DSS compliant, ensuring your data is handled safely.

7. Sharing Your Information

We do not sell, trade, or rent users’ personal information. We may share your data only with trusted service providers who assist us in operating our business — such as couriers or payment processors — and only to the extent necessary to perform those services.

8. Your Rights

Under the UK General Data Protection Regulation (UK GDPR), you have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your information

  • Withdraw consent for marketing communications

  • Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data has been mishandled

To exercise any of these rights, please contact us at: info@theackleytradingcompany.com

9. Data Retention

We keep your personal information only as long as necessary to fulfil the purposes outlined in this policy, including legal, accounting, or reporting requirements.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

bottom of page